Questions & Answers

Everything you might want to know about choosing, fitting, installing and caring for wall plates, and about ordering from Rio Salto. Can't find your answer? Email us at contact@riosalto.com and we'll help.

Choosing the right plate

What do I need to know before I order a wall plate?

Three things: what's on your wall (toggle switches, rocker switches, outlets, or a mix), how many sit side by side (the gang count), and the size of plate you want (Standard or Midsize). Once you know those, choose the collection and finish you love.

Our Shop by Configuration page lets you start from what's on your wall.

What's the difference between toggle, rocker, outlet, blank and combination plates?
  • Toggle: a small rectangular opening for the classic flip-up, flip-down switch.
  • Rocker: a larger rectangular opening for flat paddle switches, many dimmers and smart switches, and GFCI outlets.
  • Outlet (duplex): two rounded openings for a standard two-plug outlet.
  • Blank: no opening. It covers an unused electrical box.
  • Combination: mixes openings on one plate, for example a toggle beside an outlet.
What does "gang" mean, and how do I count them?

A gang is one switch or outlet position. Count the devices sitting side by side in one box: one switch is 1-gang (1G), two switches next to each other is 2-gang (2G), and so on. We make 1-gang to 4-gang plates.

On a combination plate, count every position. A toggle next to an outlet is a 2-gang combo.

Will a rocker plate fit my GFCI outlet, dimmer, smart switch or USB outlet?

Usually, yes. These devices generally share the same rectangular rocker opening:

  • GFCI outlets (the ones with Test and Reset buttons): use a rocker plate.
  • Paddle, slide and touch dimmers, and most smart switches: use a rocker plate.
  • Rotary (knob) dimmers: most are built to fit a toggle plate.
  • USB outlets: rectangular rocker-style ones use a rocker plate. Ones shaped like a regular two-plug outlet use a duplex plate.

If you're not sure, compare the opening on your current plate, or send us a photo.

Do you make plates for cable, phone or data jacks?

Not at the moment. Our range covers toggle, rocker, outlet, blank and combination plates. A blank plate can cover a box you no longer use.

Do your plates come with a switch or outlet?

No. We make the wall plate itself, which comes with its mounting screws. Your existing switches and outlets stay in place.

Can I mix collections and finishes around my home?

Absolutely. Many people keep one style throughout for a calm, consistent look, and others choose a more decorative plate for a powder room, entry or bedroom. A good rule of thumb is to keep plates within one room consistent and let them echo another finish in the space, like cabinet hardware, lighting or faucets.

Sizing & fit

What's the difference between Standard and Midsize plates?

Midsize plates are a little larger than Standard on every side. The extra coverage hides paint lines, wallpaper edges, uneven drywall cuts and the outline of a previous plate. Standard plates match the size of most builder plates and suit tighter spots.

What are the dimensions of your plates?

Approximate outside dimensions (width × height) for most of our collections:

  • Midsize 1-gang: about 3.13" × 5"
  • Midsize 2-gang: about 5" × 5"
  • Midsize 3-gang: about 6.94" × 5"
  • Midsize 4-gang: about 8.5" × 5"
  • Standard 1-gang: about 2.75" × 4.5"
  • Standard 2-gang: about 4.56" × 4.5"

Signature and Deco Midsize plates are 4.94" tall: 1-gang 3.13" × 4.94", 2-gang 5" × 4.94", 3-gang 6.75" × 4.94", 4-gang 8.56" × 4.94". Scallop Midsize plates are larger: 1-gang 3.5" × 5.31", 2-gang 5.31" × 5.31". Each product page and our Size Guide list the size for that plate.

Decorative edges can change these by a fraction of an inch from one collection to another.

Which size should I choose?

Measure your current plate first. If it covers paint lines, wallpaper edges or drywall imperfections, a Standard plate may leave them showing, so choose Midsize. If there's exposed wall or a gap around the box, Midsize is the safer choice. Standard fits most installations where the wall is clean right up to the plate.

Not sure? Midsize gives you more coverage and a more forgiving fit.

How do I measure for a new plate?

Measure the width and height of the plate you have now, and compare it with the sizes above. Then check for anything close by, like door trim, cabinets, a backsplash edge or another plate. A Midsize 1-gang plate is roughly 3/8" wider and 1/2" taller than a Standard one, so make sure there's room.

If the old plate is already off, measure the wall opening and any marks around it. The new plate should cover all of it.

Which collections come in Standard size?

Signature and Deco offer both Standard and Midsize on many configurations. Our other collections are Midsize. You'll find the size choice on each product page.

Will your plates fit standard U.S. switches, outlets and electrical boxes?

Yes. Our plates are made for standard U.S. toggle switches, rocker switches, GFCI outlets and duplex outlets, and they line up with the usual screw positions.

Do you make jumbo or oversized plates?

Not right now. Midsize is our largest size. If your opening is too large even for Midsize, a drywall repair around the box before installing will give you the cleanest result.

Will the plate sit flat on tile, stone, textured plaster or wallpaper?

Metal plates are rigid, so they rest on the highest points of the wall around the box. On flat walls they sit beautifully. On uneven tile, stone or heavy texture, you may see a small gap at an edge. Tighten the screws only until the plate is snug, because overtightening won't flatten it and can mark the finish.

With wallpaper, hang the paper first and install the plate over it.

My switch or outlet sticks out (or sits too deep) and the plate won't sit right. What should I do?

The device should sit level with the wall. If it sticks out, it can often be adjusted on its mounting screws. If it sits too deep, for example behind new tile, a box extender or spacers may be needed. If you're not comfortable adjusting electrical devices, a licensed electrician can sort it out quickly.

Installation

Can I install the plates myself?

Most people do. Changing a wall plate usually takes a few minutes and a screwdriver, with no rewiring.

How do I replace a wall plate?
  1. Turn off power to the switch or outlet at the breaker.
  2. Remove the screws and the old plate.
  3. Check that the switch or outlet sits straight and level with the wall.
  4. Hold the new plate in place and start each screw by hand.
  5. Tighten until snug. Don't overtighten.
  6. Turn the power back on.

A hand screwdriver gives you more control than a drill and helps protect the finish.

For photos, duplex outlet steps and troubleshooting, see our Installation Guide.

Do I need to turn off the power?

Yes, we recommend it. You won't be touching any wires, but the screw terminals on a switch or outlet are live while the power is on, and a metal plate or screwdriver should never touch them. Switch off the circuit at the breaker first.

Do the plates come with screws?

Yes. Every plate comes with matching screws, and Forge plates in Black or Warm Ivory also include a set of Gold screws. If any are missing from your order, email us at contact@riosalto.com with your order number and we'll help.

What size are wall plate screws, and can I use longer ones?

Wall plates in the U.S. use a standard #6-32 machine screw. If a recessed switch or outlet needs a longer screw, hardware stores carry #6-32 screws in longer lengths. They may not match the plate's finish as closely as the screws we include.

Are metal wall plates safe? Do they need to be grounded?

Yes, metal plates are widely used. A metal plate is grounded through its mounting screws to the switch or outlet, so it works as intended when that device is properly grounded. In older homes, if you're unsure about your wiring, or if a device is loose or damaged, ask a licensed electrician to take a look before installing.

I rent. Can I still change my wall plates?

Usually, yes. Swapping a plate is simple and doesn't change any wiring. Keep the original plates and screws so you can put them back when you move. Check your lease if you're unsure.

When should I call an electrician?

Call one if you see damaged, scorched or loose wires, if a switch or outlet is cracked, loose or warm, if the device needs to be moved or replaced, or if you simply aren't comfortable working near electrical devices.

Materials, finishes & care

What finishes do you offer?
  • Brushed Gold: a warm brushed finish with a soft, refined glow.
  • Brushed Brass: the brushed finish on our brass plates, warm with a soft glow.
  • Aged Gold: a deeper gold tone with a softly aged look.
  • Black: a deep black that adds contrast and definition.
  • Brushed Nickel: a clean, neutral, cool-toned finish.
  • Warm Ivory: a smooth, soft beige.
  • Vintage Copper: a rich, aged copper tone.
  • Vintage Red: a rich, warm finish inspired by classic interiors.

Not every finish comes in every collection. See Which finishes come in each collection? below.

Will the finish match from plate to plate, or with other brands?

Plates with the same finish name are made to coordinate. Because of how metal finishes are applied, slight variations in color, texture or patina can occur, and these aren't defects. Other brands' "gold" or "nickel" can differ quite a bit, so if you're matching existing hardware, compare our photos in your own lighting or ask us. Screens show color differently, too.

How do I clean my plates?

Wipe them with a soft, dry or slightly damp cloth. For anything sticky, use a drop of mild soap and water, then dry. Spray cleaners onto the cloth, never onto the plate. Avoid abrasive pads, scouring powders, bleach, ammonia and metal polishes, which can wear or strip the finish. Brushed finishes are forgiving with everyday fingerprints, and a quick wipe takes care of the rest.

Can I paint my plates?

We don't recommend it. Paint covers the finish and the detail that make the plate, and it tends to chip around the screws. If you're after a color, take a look at our Black, Warm Ivory or Brushed Nickel finishes.

Can I use them in a bathroom, kitchen or outdoors?

Our plates are made for indoor use, and kitchens and bathrooms are fine. Wipe away splashes and steam so they don't dry on the finish. They aren't weatherproof, so please don't use them outdoors or where they'll get wet regularly.

Our collections

Who is Rio Salto?

We're a family-owned company. Rio Salto began with two parents and lifelong creatives who saw switch plates and outlet covers treated as an afterthought and wanted to make them part of the design. Read more in Our Story.

What collections do you offer?
  • Signature: a softly beveled profile, timeless and versatile.
  • Deco: a clean, stepped profile with a crisp, architectural look.
  • Forge: a flat, modern profile for spaces that favor clean lines.
  • Imperial: a structured, layered profile.
  • Estate: a bold, stepped profile with a strong architectural presence.
  • Heritage: a traditional stepped arch profile.
  • Pearl: delicate beaded detailing and subtle ornamental accents.
  • Palazzo: intricate ornamental detailing with old-world character.
  • Laurel: botanical detailing inspired by traditional European motifs.
  • Floral: delicate, hand-drawn botanical detailing.
  • Botanical Garden: an all-over relief of roses, wildflowers and trailing vines.
  • Honey Bee: a twisted rope border with a sculpted bee at each corner.
  • Scallop: a softly scalloped outline with a fine raised border.
  • Gatsby: layered Art Deco arches in a geometric fan pattern.
  • Nouveau: fan-shaped palmettes and flowing leaves inspired by Art Nouveau, with a fine beaded edge.
  • Ornate: shell-and-acanthus scrollwork framed by a fine beaded border.

Browse them all on our Shop by Collection page.

Which finishes come in each collection?
  • Signature: Brushed Brass, Aged Gold
  • Deco: Brushed Brass
  • Forge: Brushed Gold, Black, Warm Ivory
  • Pearl: Brushed Gold, Black, Brushed Nickel, Vintage Red
  • Imperial: Brushed Gold, Vintage Copper, Vintage Red
  • Scallop: Brushed Gold, Black, Warm Ivory
  • Ornate: Aged Gold
  • Estate, Heritage, Palazzo, Laurel, Floral, Botanical Garden, Honey Bee, Gatsby and Nouveau: Brushed Gold

We add new finishes from time to time, so the product page always has the latest options.

Is every configuration available in every collection and finish?

Not always. Each collection has its own range of configurations, gang counts and sizes. The product page shows what's available. If you need something you can't find, say a 4-gang plate in a particular style, email us and we'll let you know what we have.

Do you sell multi-packs?

Yes. Many plates come in multi-packs, such as 2, 4, 5, 8 or 10, depending on the style. It's an easy way to do a whole room or home at once. Choose a pack size on the product page.

An item is sold out. When will it be back?

When something is sold out, it's waiting on a restock. We don't take orders for sold-out items, so you'll never be left waiting on a backorder. Please check back, or email us to ask about timing.

Orders, shipping & returns

How much is shipping?

Shipping is free. Orders are fulfilled through Amazon and ship free with Prime, following Amazon's shipping rules and guidelines.

How long will my order take to arrive?

Because orders ship through Amazon, delivery timing follows Amazon's delivery estimates. Once your order ships, your tracking email shows its progress and expected delivery.

Why did my order arrive in Amazon packaging?

We use Amazon's fulfillment network to pack and ship orders placed on riosalto.com, so your order may arrive in an Amazon-branded box. It's still a Rio Salto order.

How do I track my order?

Once your order ships, you'll receive an email with tracking information so you can follow it to your door. Can't find it? Check your spam folder or email us with your order number.

What payment methods do you accept? Is sales tax included?

All available payment options appear at checkout. Prices don't include sales tax. Any tax due is calculated at checkout based on your shipping address.

Do you work with designers, builders and retailers?

Yes. For trade and wholesale inquiries, email contact@riosalto.com with your business name, website or social media, location and a short description of your business. You'll find more on our Wholesale page.

Amazon & other places to buy

Is the selection the same on Amazon and riosalto.com?

Many styles are available in both places, but the selection isn't always identical. If you've seen a Rio Salto plate somewhere and can't find it here, email us and we'll point you to it.

I bought from Rio Salto on Amazon. How do I return or exchange it?

Orders placed on Amazon are returned through Amazon. Start from Your Orders in your Amazon account. We're always happy to answer questions about fit, finish or installation, wherever you bought your plates.

Contact

How can I contact you?

Email us at contact@riosalto.com or use the form on our Contact page, and we'll get back to you.

Can you help me choose the right plate?

We'd love to. Send us a photo of your current plate and switches, its measurements, and a picture of the room if you like. We'll help you choose the configuration, size and finish.

Still have a question?

We're happy to help with anything from sizing to finish choices. Email contact@riosalto.com. A photo of your current plate and its measurements helps us give you a quick, accurate answer.